Hotel Operations Manager

Marriott Winston - SalemWinston-Salem, NC
Onsite

About The Position

We are looking for a proactive and hands-on Hotel Operations Manager to support the daily functions of our hotel and ensure a seamless guest experience. This role oversees multiple departments, drives operational efficiency, and supports team performance and guest satisfaction. The ideal candidate is a strong leader with hospitality experience, excellent communication skills, and a commitment to service excellence.

Requirements

  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • A college degree or two years of hotel experience
  • Previous experience in a similar or related position

Nice To Haves

  • Hotel experience is always a plus!
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence

Responsibilities

  • Oversee multiple departments, drive operational efficiency, and support team performance and guest satisfaction.
  • Manage various departments and ensure guest satisfaction.
  • Oversee front office, housekeeping, and food and beverage operations.
  • Coordinate staff and manage budgets.

Benefits

  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
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