Hotel Operations Assistant

Backroads • Berkeley, CA

1d • Hybrid

About The Position

The Hotel Operations Assistant plays a key role in supporting the Hotel Operations Team by ensuring the accuracy and consistency of hotel-related data across internal systems and workflows. In this role, you’ll be responsible for timely data entry, generating reports and contracts, and analyzing rate and performance metrics to support partner negotiations. You’ll collaborate closely with contract owners and other key departments to support hotel-related processes and ensure data accuracy. Success in this role requires strong attention to detail, excellent organizational and communication skills, and a problem-solving mindset. You’ll thrive here if you’re systems-savvy, a natural collaborator, and passionate about supporting a dynamic team in the active travel space.

Requirements

• Comfortable navigating and mastering new systems
• Proficiency in MS Office Suite, particularly within Excel
• Strong written and verbal communication skills
• Strong time management and prioritization skills
• Ability to work well independently and as part of a team
• Strong problem-solving skills with a proactive, solutions-focused approach

Nice To Haves

• Enthusiastic about working for Backroads and have a passion for active travel and the outdoors.

Responsibilities

• Review and edit contract documents for accuracy and quality
• Conduct data validation audits to ensure data accuracy in our internal systems
• Take on additional projects to support our contracting workflow with over 850+ hotel partners
• Establish a collaborative working relationship with contract owners to ensure all contract information is accurately represented in our systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed