Hotel Night Audit
About The Position
CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel Night Auditor for the Fairfield Inn & Suites Ames, IA. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. CUSA, LLC is seeking a dedicated Hotel Night Auditor who can work independently while delivering exceptional guest service. This vital overnight role ensures the accuracy of hotel accounting procedures and contributes to a smooth operation.
Requirements
- Strong ability to work independently with minimal supervision.
- Excellent communication and customer service skills.
- Attention to detail, accuracy, and commitment to guest satisfaction.
Nice To Haves
- Previous hotel or customer service experience preferred, but not required.
Responsibilities
- Provide outstanding guest service while maintaining a welcoming and professional atmosphere.
- Accurately follow hotel accounting and audit procedures to ensure all financial processes are completed and balanced.
- Prioritize guest safety and security, playing a crucial role in ensuring every guest enjoys a safe and secure stay.
- Acknowledge and engage Marriott Bonvoy members, enroll new members, and promote program benefits.
- Communicate effectively with guests, showcasing in-depth knowledge of hotel amenities, features, and local area attractions.
- Uphold hotel policies and procedures while carrying out nightly duties.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
