Hotel Manager

MCR • New York, NY

1d • $175,000 - $190,000 • Onsite

About The Position

The Hotel Manager will be responsible for achieving hotel profitability through superb operational leadership, revenue generation, cost control, and ensuring outstanding guest and team member satisfaction, while maintaining the integrity of the hotel. The ideal candidate is highly motivated, self-directed, with a strong initiative and desire for achievement.

Requirements

• Minimum 6 years’ experience director level or higher in hospitality operations
• Extensive background leading Operational teams
• Strong leadership and communication skills
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• Strong computer skills
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
• Effective listening skills to understand and clarify concerns from team and guests
• Excellent problem solving and creative thinking skills
• Ability to maintain confidentiality of information

Responsibilities

• Tour the operating departments daily, ensuring the smooth operation and staffing in all areas, adjusting as needed via department heads
• Conduct weekly Manager meetings, including weekly training sessions, and review of previous and future sales and operations efforts
• Conduct weekly one-on-one meetings with all operational department heads to ensure proper training, review of financials, goals, and operational performance
• Attend operational line ups at least once a week
• Meet all financial review dates and corporate directed programs in a timely fashion
• Ensure that all department heads maintain budgeted productivity levels and checkbook Finance procedures
• Oversee and assist in the budget process as required
• Oversee and assist in the hotel’s monthly forecast process as required
• Ensure that training in service standards is taking place in each department
• Ensure that all department heads follow the payroll procedure, managing Overtime and meal break penalties
• Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol
• Assist in creating a positive team-oriented environment which focuses on the guest, through team member development and motivation
• Inspect rooms regularly (weekly at a minimum) with the Housekeeping, Engineering, and Food & Beverage Departments
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers
• Interview all prospective final candidates for any vacant operational managerial positions within the hotel prior to any offer being extended
• Motivate, coach, counsel and discipline all department head members and ensure that they comply to the standards in their administration of counseling and disciplinary steps
• Be in the public areas during peak times, greeting guests and helping guests and team members as needed
• Perform any other duties as requested

Benefits

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed