Hotel Manager - Hollywood Hotel

South Beach Group HotelsHollywood, FL
$75,000 - $85,000Onsite

About The Position

The Hotel Manager directs and coordinates activities for all departments, such as engineering, operations, housekeeping, front desk, etc. This role manages and directs staff members in engineering, quality, housekeeping, front office, etc. The role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Requirements

  • A minimum of (3) years of management experience in Hospitality.
  • Must be able to work independently and exercise good judgment to resolve issues.
  • Flexible schedule. Able to work weekends and holidays.
  • Excellent communication skills, both written and oral.

Nice To Haves

  • Bachelor degree in hospitality management preferred or equivalent relevant management experience.

Responsibilities

  • Ensure the Rooms Division operation runs efficiently and effectively in compliance with the hotel's operation standards.
  • Ensure the external contract companies providing valet, transportation, operations run efficiently and effectively in compliance with the hotel's operating standards.
  • Set measurable departmental objectives.
  • Establish and maintain departmental policies and procedures.
  • Establish and strengthen teamwork within and between departments.
  • Measure performance of department managers through the timely completion of performance reviews.
  • Ensure departmental training is carried out according to hotel requirements and off the job training is supported.
  • Ensure communication between departments is effective.
  • Ensure all standards are achieved to provide the expected level of service to guests.
  • Assist in the process of continuously improving service levels within all operating departments.
  • Work with the Division Heads in conjunction with Human Resources to identify service breakdowns and offering solutions to reduce and eliminate the deficiency as they relate to the overall Hotel Experience.
  • Perform any other duties assign by his/her manager.
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