Hotel Manager – Full Time (M/F/D)
About The Position
The Hotel Manager is a member of the Executive Committee, responsible for the strategic direction and operational management of all major divisions of Fairmont Tremblant, including but not limited to Food & Beverage, Culinary, Rooms Division, Engineering, and Security. This role works closely with other leaders to ensure compliance with Fairmont luxury standards and to deliver an exceptional guest experience at every stage of the stay. Reporting to the General Manager, the Hotel Manager plays a key role in leadership coordination, financial performance, and fostering a culture of excellence, innovation, and accountability. In the absence of the General Manager, the position assumes full operational leadership of the property and acts as a trusted representative for stakeholders.
Requirements
- Minimum of 5 years of relevant experience, including at least 2 years at Executive Committee level in a large luxury hotel.
- Previous experience as Director of Operations in hospitality.
- Degree or Bachelor’s in hospitality management or a related field.
- Strong financial acumen (budgeting, revenue optimization, labor cost management, forecasting, inventory, expense control).
- Proficiency in data analysis and strategic decision-making.
- Proven ability to develop, lead, and motivate high-performing teams.
- Strong customer service orientation with attention to detail and results-driven mindset.
- Ability to manage a demanding, high-end clientele.
- Knowledge of luxury standards, market trends, and service innovation.
- Strong business management and problem-solving skills under pressure.
- Excellent communication and interpersonal skills.
- Fluency in French required.
- Advanced English required.
- Strong organizational and prioritization skills.
- Autonomy, proactivity, and adaptability.
- Strong commitment to confidentiality and security.
- High level of flexibility and availability.
- Willingness for international mobility within 3 to 5 years.
Nice To Haves
- Knowledge of Opera PMS and Silverware systems.
Responsibilities
- Strategic direction and operational management of all major divisions (Food & Beverage, Culinary, Rooms Division, Engineering, and Security).
- Ensure compliance with Fairmont luxury standards.
- Deliver an exceptional guest experience.
- Leadership coordination.
- Financial performance management.
- Fostering a culture of excellence, innovation, and accountability.
- Assume full operational leadership of the property in the absence of the General Manager.
- Act as a trusted representative for stakeholders.
Benefits
- Discounted rates for travel within Accor hotels worldwide (more than 5,700 hotels).
- Free parking at the hotel.
- Temporary accommodation available ($).
- Competitive insurance plan.
- Retirement plan, available after 3 months.
- Employee Assistance Program (EAP) offered free of charge, including: Mental health support, Legal and financial advice, Health and nutrition services, Career and professional guidance, Life transition support.
- Uniform cleaning on site.
- Free meals in the cafeteria (taxable benefit).
- Free access to the fitness center.
- Opportunities to grow and develop your talents within the property and worldwide.
- The opportunity to get involved in various committees and contribute to the community through philanthropic initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
