Hotel Lodging Associate

Island Resort & Casino • Harris, MI

7d

About The Position

Perform all necessary functions and data entry of new and/or modified reservation, registration and account ledger information on the various office system equipment and software programs used. Reconcile posted account balances to charges and credits entered. Print, file and disseminate all required reports for the appropriate designated areas. Act as a liaison for guests' inquiries. Assume and provide positive support readily and enthusiastically, coordinate teamwork efforts within and across departments to fulfill company policy/procedure and mission statement goals. Implement and utilize emergency procedures when necessary. Provide mature, hospitable and quality work while in the performance of duties. Perform switchboard operations when required and necessary. Fill in when necessary to perform Night Auditor duties. Perform other duties as assigned.

Requirements

• Data entry skills
• Familiarity with office system equipment and software programs
• Ability to reconcile account balances
• Ability to print, file, and disseminate reports
• Guest inquiry handling skills
• Teamwork and coordination skills
• Knowledge of emergency procedures
• Switchboard operation skills
• Willingness to perform Night Auditor duties

Responsibilities

• Perform all necessary functions and data entry of new and/or modified reservation, registration and account ledger information on the various office system equipment and software programs used.
• Reconcile posted account balances to charges and credits entered.
• Print, file and disseminate all required reports for the appropriate designated areas.
• Act as a liaison for guests' inquiries.
• Provide positive support readily and enthusiastically.
• Coordinate teamwork efforts within and across departments to fulfill company policy/procedure and mission statement goals.
• Implement and utilize emergency procedures when necessary.
• Provide mature, hospitable and quality work while in the performance of duties.
• Perform switchboard operations when required and necessary.
• Fill in when necessary to perform Night Auditor duties.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed