Hotel Housekeeping Manager

BMI Hospitality Management • Lynnwood, WA

1d • Onsite

About The Position

Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate supervisors.

Requirements

• Must be able to direct housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel
• Must be able to supervise work activities of housekeeping staff
• Must be able to provide training, including safety training and standard operating procedures to all housekeeping personnel
• Must be able to ensure adherence to company quality standards by inspecting rooms, including deep cleans
• Must be able to distribute keys and work assignments to staff
• Must be able to address guest complaints regarding housekeeping service or equipment
• Must be able to assist General Manager in the selection of housekeeping personnel
• Must be able to assist management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Must be able to monitor linen and guest supply inventory
• Must be able to report any maintenance repairs to maintenance staff and record repair information in maintenance log
• Must be able to complete follow-up on vacant or occupied rooms
• Must be able to assume function of Housekeeper as necessary
• Must be able to take control of lost and found items as appropriate

Responsibilities

• Supervises work activities of housekeeping staff
• Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
• Ensures adherence to company quality standards by inspecting rooms, including deep cleans
• Distributes keys and work assignments to staff
• Addresses guest complaints regarding housekeeping service or equipment
• Assists General Manager in the selection of housekeeping personnel
• Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
• Monitors linen and guest supply inventory
• Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
• Completes follow-up on vacant or occupied rooms
• Assumes function of Housekeeper as necessary
• Takes control of lost and found items as appropriate

Benefits

• Medical
• dental
• vision offered after qualification period
• Competitive performance bonuses - potential for up to $1200 monthly
• 401k with match offered after qualification period
• Employee discounts at Hilton Hotels worldwide
• Washington State Paid Sick Leave
• Vacation time accrued based on hours worked
• 10 paid holidays each year
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed