Hotel Housekeeping - Houseperson

DRIFTWOOD HOSPITALITY MANAGEMENT•Park City, UT

2d•Onsite

About The Position

The Houseperson cleans and maintains guest-floor corridors, vending areas, elevators and landings, service areas, and other designated spaces to meet the hotel's cleanliness standards. The role supplies linen to Room Attendants, stocks and maintains floor closets, and delivers or retrieves items requested by guests and the Floor Supervisor. The position also supports other housekeeping staff as needed and follows company, safety, security, fire-prevention, and emergency procedures. The hotel operates 24 hours a day, seven days a week, and operational demands may require variation in shift days, start times, and weekly hours. Team members are expected to maintain a neat, clean, and well-groomed appearance and perform other related duties as requested by a supervisor or manager.

Requirements

Ability to push heavy carts and lift equipment and supplies on and off a cart.
Ability to communicate with different kinds of people to provide information, answer questions, and deliver services.
Ability to use the property radio for department communication.
Ability to lift, reach, bend, stoop, stand, and walk continuously; climb stairs; and push or pull heavy equipment.
Ability to push carts weighing up to 200 pounds.
Ability to lift up to 100 pounds.
Ability to stand and walk for varying lengths of time, often for long periods.
Ability to frequently twist, bend, stoop, reach, stand, walk, talk, hear, see, and smile.

Responsibilities

Review assigned areas and remove trash and debris from floors.
Check floor closets and replenish linen supplies; stock the linen room with clean linen and supplies.
Maintain clean and organized floor closets, including removing trash, wiping shelves and counters, sweeping, and transporting items to proper storage areas.
Strip dirty linen from assigned Room Attendants' vacant, dirty, and stay-over rooms and place it in the laundry chute.
Remove dirty glasses from Room Attendants' carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
Clean guest-room-floor corridors, floor closets, service corridors, elevators and their tracks and landings, the guest laundry room, guest vending areas, and stairwells using proper chemicals, tools, and equipment.
Wipe down vending machines, ice machines, and laundry machines, counters, and shelves.
Keep stairwells free of stored items and remove stains, scuff marks, and dust from carpets.
Deliver items requested by guests in a timely manner.
Turn in lost-and-found items and guest-room keys to the department.
Follow company policies and procedures and safety, security, fire-prevention, and emergency procedures; use protective equipment.
Report property-condition deficiencies for Guestware Reports and report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Perform related duties as requested by a supervisor or manager and assist other housekeeping personnel when needed.