Hotel Housekeeper

Kinseth Hospitality Companies•Galena, IL

About The Position

Cleans hotel rooms and common areas, including guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways. Performs linen handling and detailed room cleaning to franchise standards and within required timeframes, replenishes guest supplies, maintains housekeeping carts and equipment, and transports waste for disposal. The role also includes greeting guests, protecting guest privacy and belongings, using materials and equipment safely, and communicating room needs to the maintenance department. Employees are expected to follow KHC policies and property-specific guidelines, maintain a professional image, and report to work as scheduled.

Requirements

Meet the physical demands of the job, including regularly standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling.
Frequently climb or balance.
Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
Follow proper safety precautions at all times.

Responsibilities

Clean hotel guestrooms, lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean hotel areas according to franchise standards and required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors, rugs, carpets, upholstered furniture, and draperies; emptying wastebaskets and cleaning ashtrays; and cleaning bathroom sinks, toilets, and tubs or shower stalls.
Replenish supplies such as bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to comply with franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key control and security policies to protect guests' privacy and personal belongings while working in guestrooms.
Use materials, chemicals, and tools safely to prevent injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow KHC policies and procedures and property-specific guidelines, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.