Hotel Housekeeper

SR COMPANIES LLC•Inverness, FL
•$15 - $15•Onsite

About The Position

The Hotel Housekeeper is responsible for providing a quality rooms product and service to guests, improving the hotel experience, and ensuring guest rooms and common areas remain clean and inviting. The role promotes the company's Golden Rule value by treating guests, families, vendors, and team members with respect. The housekeeper follows health, safety, security, and confidentiality procedures and works collaboratively with team members and management.

Requirements

  • High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to perform basic arithmetic, including adding and subtracting two-digit numbers and multiplying and dividing with tens and hundreds.
  • Ability to use American units of measurement for weight, volume, and distance.
  • Ability to follow detailed but straightforward written or oral instructions and address problems involving a few concrete variables in standardized situations.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Ability to occasionally lift and/or move up to 50 pounds.

Responsibilities

  • Clean guest rooms and shared areas, including corridors, lobbies, stairways, elevators, and lounges.
  • Organize work based on room-status lists and arrivals and departures.
  • Distribute linen, towels, and room supplies by hand or using wheeled carts.
  • Restock room supplies, including drinking glasses, soaps, shampoos, writing supplies, and minibar items.
  • Replace dirty linens with clean items and inspect and turn mattresses regularly.
  • Store dirty laundry according to company policy; monitor guest laundry bags and replace laundry bags and slips.
  • Check that room appliances are working.
  • Realign furniture and amenities according to the prescribed layout.
  • Respond to guest questions and requests, including delivering requested housekeeping items to guest rooms.
  • Respond to housekeeping problem calls, such as spills or broken glasses.
  • Remove room-service items.
  • Organize and restock the cart at the end of the shift.
  • Maintain the confidentiality and security of guest rooms and follow company safety and security procedures.
  • Report maintenance issues, safety hazards, and damage to hotel property.
  • Work as a team player with colleagues and management to complete assignments.
  • Provide a safe and clean environment and adhere to health and safety rules.
  • Demonstrate a positive and respectful attitude toward guests, families, team members, vendors, and management.
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