Hotel Housekeeper

Kinseth Hospitality Companies•Dubuque, IA

About The Position

Cleans hotel guestrooms and public areas, including lobbies, lounges, restrooms, corridors, elevators, and stairways. Performs cleaning tasks according to franchise standards and required timeframes, replenishes guest supplies, handles linens, and maintains housekeeping carts and equipment. The role also involves greeting guests, protecting their privacy and belongings, using materials and equipment safely, and communicating room needs to the maintenance department. Employees are responsible for following Kinseth Hotel Corporation policies and property-specific guidelines, including dress code, safety, and performance standards. Employees must maintain a professional image and report to work as scheduled.

Requirements

Meet the physical demands of the job, including regularly standing, walking, handling items, reaching, and stooping, kneeling, crouching, or crawling.
Frequently climb or balance.
Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.
Follow safety precautions and company policies.

Responsibilities

Clean guestrooms and public spaces, including lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean rooms to franchise standards and within required timeframes, including making beds; dusting; washing walls, ceilings, woodwork, windows, door panels, and sills; cleaning floors, rugs, carpets, upholstered furniture, and draperies; emptying wastebaskets and cleaning ashtrays; and cleaning bathroom fixtures and showers.
Replenish guest supplies, including bathroom necessities, drinking glasses, and writing supplies.
Move furniture, hang drapes, and roll carpets to comply with franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key control and security policies to protect guests’ privacy and belongings when working in guestrooms.
Use materials, chemicals, and tools safely to prevent injury, waste, damage, or accidents.
Communicate room needs to the maintenance department.
Follow company and property policies, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.