Hotel Housekeeper

Holiday Inn Express (Kinseth Hospitality)•Coralville, IA

About The Position

The Hotel Housekeeper cleans hotel rooms and common areas according to franchise standards and required timeframes. The role includes cleaning guest rooms, lobbies, lounges, restrooms, corridors, elevators, and stairways; handling linens; replenishing guest supplies; maintaining housekeeping carts and equipment; and transporting waste for disposal. The housekeeper also greets guests, protects their privacy and belongings by following key-control and security policies, uses cleaning materials and equipment safely, and communicates room needs to the maintenance department. The employee must follow KHC policies, the employee handbook, and property-specific guidelines and standards, including dress, safety, and performance standards. Employees are expected to maintain a professional image and report to work as scheduled.

Requirements

Ability to perform the physical demands of the role, including regularly standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling.
Ability to frequently climb or balance.
Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Close, distance, and peripheral vision; depth perception; and ability to adjust focus.
Follow safety precautions and applicable workplace policies and standards.

Responsibilities

Clean hotel guestrooms and common areas, including lobbies, lounges, restrooms, corridors, elevators, and stairways.
Sort, count, fold, mark, or carry hotel linens.
Clean rooms to franchise standards and within required timeframes, including making beds; dusting; cleaning walls, ceilings, woodwork, windows, doors, and sills; vacuuming and cleaning floors, rugs, carpets, upholstered furniture, and draperies; and cleaning bathroom sinks, toilets, and tubs or showers.
Replenish bathroom necessities, drinking glasses, writing supplies, and other guest supplies.
Move furniture, hang drapes, and roll carpets to meet franchise requirements.
Transport trash and waste to the disposal area.
Replace light bulbs.
Stock, organize, and maintain housekeeping carts and equipment.
Greet guests in a warm, friendly manner.
Follow key-control and security policies to protect guest privacy and personal belongings while working in guestrooms.
Use materials, chemicals, and tools safely to prevent injury, waste, damage, and accidents.
Communicate room needs to the maintenance department.
Follow KHC and property-specific policies and standards, maintain a professional image, and report to work as scheduled.