Hotel Housekeeper - Room Attendant - Hampton Inn by Hilton

KWB Hotels, LLC•Overland Park, KS
•Onsite

About The Position

The basic purpose of this role is to clean and supply all daily assigned rooms and report any damage, mechanical deficiencies, suspicious activities, or theft in accordance with all housekeeping procedures, standards, and safety and security rules and regulations to ensure guest satisfaction.

Requirements

  • Ability to follow safety and security procedures and regulations.
  • Ability to respond to guest requests and report issues in a hospitable manner.

Responsibilities

  • Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.
  • Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
  • Receive assigned section, keys, supplies and any priority room requests from the Executive housekeeper/room attendant. Turn in keys and unused supplies at end of shift.
  • Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  • Report any missing articles, damage or mechanical problems to the appropriate personnel.
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