Hotel Guest Service Agent - Front Desk Clerk
About The Position
Join our team at Home2 Suites by Hilton Rowlett Rockwall Marina as a Full-Time Guest Service Agent at our front desk! As guests' first point of contact, you will play a crucial role in ensuring their stay is comfortable and memorable. This exciting opportunity lets you showcase your excellent communication and problem-solving skills. This position is in Rowlett, TX, and offers a competitive pay rate of $17.00 per hour. Don't miss out on the chance to be part of our dynamic team and make a difference in our guests' experience! You will be provided with great benefits such as Competitive Salary, Paid Time Off, and Employee Discounts. Apply now and embark on a rewarding career in the hospitality industry.
Requirements
- Strong communication and interpersonal skills.
- Proficiency in using hotel management software for tasks such as check-ins, check-outs, and generating reports.
- Attention to detail.
- Ability to multitask in a fast-paced environment.
- Ability to remain calm and professional under pressure.
- Be a team player.
Nice To Haves
- Prior experience in customer service or hospitality.
Responsibilities
- Interact with guests and ensure a seamless check-in and check-out process.
- Answer phone calls and manage the front desk.
- Provide exceptional customer service in a timely manner to create a positive experience for guests during their stay.
Benefits
- Competitive Salary
- Paid Time Off
- Employee Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
