Hotel Greeter/Valet
About The Position
The Front Services Agent greets and welcomes hotel guests in a friendly, professional manner and helps create a positive first and last impression. The role assists with unloading and transporting luggage, provides room keys and name badges, and gives new guests a tour explaining hotel services and restaurants. It also provides valet parking by safely and efficiently parking and retrieving guest vehicles, delivers items such as packages and laundry to guest rooms, collects and distributes luggage during busy checkout periods, drives the company shuttle on guest errands, and provides directions and information about hotel and area services. The position is full-time on the second shift at Benchmark Hospitality at Deloitte University Hotel & Conference Center in Westlake, Texas. The posting lists compensation as $18 per hour under the position details and $19 in the compensation section.
Requirements
- Texas Driver’s License with a good driving record.
- Must be over 21 years old for vehicle driving insurance purposes.
Nice To Haves
- Previous guest or customer service experience is preferred.
Responsibilities
- Greet guests as they arrive and help create a positive first and last impression.
- Unload guests’ luggage and hand out hotel room keys and name badges.
- Provide new guests with a hotel tour and explain available services and restaurants.
- Provide valet parking, safely and efficiently parking and retrieving guest automobiles.
- Deliver items to guest rooms, including packages and laundry.
- Collect and distribute luggage on busy checkout days.
- Drive the company shuttle on errands for guests.
- Give guests directions and information about hotel and area services.
Benefits
- 10 days of holiday pay.
- Up to 14 vacation and sick days per year.
- Weekly pay.
- Leadership and career development programs, with opportunities to grow and transfer to new positions.
- Free lunch in the associate cafeteria.
- Eligible for medical insurance and other benefits within 30 days of employment.
- Employer matching 401(k).
- Tuition reimbursement.
- Free on-site parking.
- Free uniforms and uniform cleaning.
- Benchmark Hospitality hotel discounts.
- Associate events and an employee-focused culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
