Hotel General Maintenance Technician

McKibbon Hospitality•Saint Augustine, FL

About The Position

The Hotel General Maintenance Technician supports the Chief Engineer and helps ensure the proper operation and upkeep of the hotel. The role involves maintaining plumbing and electrical systems, HVAC, pools, and other facility areas, while performing preventive maintenance and timely repairs. The technician works to minimize disruption to guests, maintain a safe and well-kept property for associates and guests, and uphold McKibbon's Guiding Principles. The position reports to the General Manager and Chief Engineer.

Requirements

  • At least 3 years of experience in a maintenance-type position.
  • Ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
  • Knowledge of common causes of equipment malfunction.
  • Ability to repair and replace basic heating and air-conditioning systems.
  • Basic painting and caulking skills.
  • Ability to use standard hand tools, including wrenches, pliers, screwdrivers, hammers, and electrical measuring tools.
  • Knowledge of preventive maintenance methods and techniques for maintaining equipment.
  • Ability to perform tests to check normal operation of hotel equipment.
  • Knowledge of testing pool and spa chemicals.
  • Knowledge of handling fire equipment, including handheld extinguishers and fire hoses.
  • Ability to identify appropriate tools, parts, and equipment for maintenance tasks.
  • Problem-solving skills and ability to determine appropriate responses to customer complaints, comments, or inquiries.
  • Ability to climb stairs, walk 10,000 steps or more per day, use power hand tools, and lift up to 50 pounds.
  • Ability to kneel, stand, work in varying indoor and outdoor conditions, and access high or confined spaces as needed.
  • Must be at least 18 years of age, legally authorized to work in the United States, and able to complete any required background screening.

Nice To Haves

  • Expertise in construction trades.
  • Previous hotel experience.

Responsibilities

  • Work independently and monitor the operation and functions of interior and exterior property areas.
  • Follow established guidelines to protect company assets, associates, and guests.
  • Promote guest satisfaction through professional and friendly interactions.
  • Perform preventive maintenance and repairs using engineering and construction trade skills in a timely and efficient manner.
  • Communicate operational activities, priorities, and problems effectively with employees, guests, management engineers, and supervisors.
  • Help foster a collaborative, proactive, and interactive environment with hotel associates.
  • Follow safety protocols when using tools and equipment, and keep them organized in designated storage areas.
  • Maintain hotel facilities and equipment, including basic plumbing, electrical, carpentry, HVAC, pool maintenance, painting, and caulking tasks.
  • Test hotel equipment for normal operation and test pool and spa chemicals.
  • Identify potential maintenance concerns and take appropriate action with minimal supervision.

Benefits

  • Comprehensive medical, dental, and vision benefits for full-time associates.
  • Life insurance.
  • Pet insurance.
  • Short- and long-term disability.
  • Paid time off and holidays.
  • Tuition assistance.
  • Competitive compensation with position-dependent incentives.
  • 401(k) savings plan with 50% matching up to 10% of compensation.
  • Associate referral program.
  • Training classes, workshops, and conferences for career growth and development, varying by position.
  • Fundraising matching funds program.
  • Team volunteer opportunities.
  • 24/7 chaplain services.
  • Exclusive hotel rate discounts.
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