Hotel General Maintenance Technician

McKibbon Hospitality • Jacksonville Beach, FL

2d

About The Position

The Hotel General Maintenance Technician supports the Chief Engineer by ensuring the proper operation and upkeep of the hotel. The role covers plumbing, electrical systems, HVAC, pool maintenance, and general facility maintenance. The technician performs preventive maintenance and repairs while helping maintain a safe, well-kept property for associates and guests, and is expected to deliver high-quality work that minimizes disruption to guests. The position reports to the General Manager and Chief Engineer and requires experience in basic construction trades, including plumbing, electrical work, carpentry, basic heating and air conditioning, pool maintenance, painting, caulking, and related skills.

The technician works independently to monitor interior and exterior property operations, follows company guidelines and safety protocols, communicates effectively with management, employees, and guests, and contributes to a collaborative and proactive hotel environment. The role also calls for identifying maintenance concerns and responding appropriately to guest feedback, comments, and inquiries while upholding McKibbon’s Guiding Principles.

Requirements

• At least 3 years of experience in a maintenance-type position.
• Ability to communicate operational activities, priorities, and problems with management engineers and supervisors.
• Knowledge of common causes of equipment malfunction.
• Ability to repair and replace basic heating and air-conditioning systems.
• Basic painting and caulking skills.
• Ability to use standard hand tools, including wrenches, pliers, screwdrivers, and hammers, and electricity-measurement tools.
• Knowledge of preventive maintenance methods and techniques for maintaining equipment.
• Ability to perform tests to check normal operation of hotel equipment.
• Knowledge of how to test pool and spa chemicals.
• Knowledge of how to handle fire equipment, including handheld extinguishers and fire hoses.
• Ability to identify appropriate tools, parts, and equipment for maintenance tasks.
• Ability to climb stairs, walk 10,000 steps or more each day, use power hand tools, and lift up to 50 pounds.
• Ability to kneel and stand, work in varying indoor and outdoor conditions, and access high or confined spaces as needed.
• Must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening.

Nice To Haves

• Expertise in construction trades.
• Previous hotel experience.
• Problem-solving skills.

Responsibilities

• Work independently and monitor operations and functions in the interior and exterior areas of the property.
• Follow established guidelines to protect company assets, associates, and guests.
• Promote guest satisfaction through professional and friendly interactions.
• Perform preventive maintenance and repairs using engineering and construction trade skills in a timely and efficient manner.
• Communicate effectively with employees, guests, management engineers, and supervisors.
• Help promote a collaborative, proactive, and interactive environment among hotel associates.
• Follow safety protocols when using tools and equipment and keep them organized in their designated areas.
• Identify potential maintenance concerns and take appropriate action with minimal supervision.
• Perform tests to check the normal operation of hotel equipment.
• Respond appropriately to customer complaints, comments, and inquiries.
• Uphold McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Benefits

• Comprehensive medical, dental, and vision benefits for full-time associates.
• Life insurance.
• Pet insurance.
• Short- and long-term disability coverage.
• Paid time off and holidays.
• Tuition assistance.
• Competitive compensation with incentives that vary by position.
• 401(k) savings plan with 50% matching up to 10% of compensation.
• Associate referral program.
• Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
• Fundraising matching funds program.
• Team volunteer opportunities.
• 24/7 chaplain services.
• Exclusive hotel rate discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed