Hotel Front Desk Clerk 3-11pm Full-time

My Place Hotels•West Jordan, UT

6d•Onsite

About The Position

My Place - America's Newest & Best Extended Stay Hotels is hiring a Front Desk Clerk for the West Jordan, UT location. This is a full-time position with shifts from 3:00 pm - 11:00 pm, four days a week, Sunday-Wednesday, with the possibility to pick up additional shifts. The Front Desk staff are responsible for all daily hotel operations, providing quality customer service to ensure guest satisfaction, and maintaining a customer-focused work ethic. This role involves communication with guests and associates, telephone and computer operations, handling reservations, gathering and interpreting reports, cash handling, managing deposits, issuing keys, performing laundry duties, maintaining public areas, and protecting guest privacy and safety within reasonable control.

Requirements

Flexibility in scheduling with availability across all seven days of the week.
Honesty and reliability; always ready and able to work at scheduled time.
A great attitude and a winning smile.
A passion for customer service and making sure every guest has an amazing experience.
Great communication skills and a teamwork-driven attitude.
Desire to learn.
Required to walk, stand, push, pull, carry, lift, kneel, read, and bend while performing the duties of this job.
Required to remain on their feet for long periods of time.
Required to lift and/or carry up to 25 lbs.

Responsibilities

Be responsible for all functions of Front Desk as they relate to the daily operations of the hotel.
Provide quality customer service and maintain a customer-focused work ethic that ensures guest satisfaction and exceeds the guests' expectations.
Communications with guests and associates.
Telephone operations.
Computer operations.
Reservations.
Report gathering and interpretation.
Cash handling.
Deposits.
Key issuance.
Laundry duties.
Maintenance of public areas.
Protecting guest privacy and safety when within reasonable control of the position.