Hotel Front Desk Attendant

Holiday Inn Express, PlattsburghPlattsburgh, NY
Onsite

About The Position

Holiday Inn Express Plattsburgh is looking for a friendly and helpful Front Desk Attendant to join our team!

Requirements

  • Flexible Schedule
  • Customer service attitude.
  • Excellent communication and organizational skills.
  • High school diploma or equivalent
  • verbal, written, and administrative skills.

Responsibilities

  • Provide the highest quality of service to the customer at all times.
  • Promptly and effectively deal with guest complaints and requests.
  • Check guests in and out efficiently and in a friendly manner.
  • Take reservation requests
  • Block rooms and handle special requests.
  • Monitor room availability.
  • Open and close shifts; make cash drops.
  • Ensure all credit cards, cash, and change funds are balanced throughout each shift.
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