Hotel Front Desk - Full Service IHG
About The Position
Holiday Inn Downtown Memphis is seeking a friendly and service-driven Front Desk Associate to join our team. We pride ourselves on delivering exceptional guest service, recognizing our associates as our greatest asset, and providing value to our business partners and owners. As the first point of contact for our guests, the Front Desk Agent is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and assisting with inquiries to ensure a seamless and memorable stay. This role requires strong communication skills, professionalism, and the ability to resolve guest concerns with care and efficiency, with previous hotel or customer service experience preferred. Background check will be completed on all applicants.
Requirements
- Strong communication skills
- Professionalism
Nice To Haves
- Previous hotel or customer service experience preferred
Responsibilities
- Welcoming guests
- Managing check-ins and check-outs
- Handling reservations
- Assisting with inquiries to ensure a seamless and memorable stay
- Resolving guest concerns with care and efficiency
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
