Hotel Front Desk Agent

Pyramid Global Hospitality•Westlake, TX

1d•Onsite

About The Position

The Front Desk Agent provides friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors. This is a Full Time position with weekend availability preferred. The pay rate is $17.75 per hour. The role is located at Benchmark Hospitality at Deloitte University Hotel & Conference Center.

Requirements

Previous guest or customer service experience preferred.
Good computer skills.
Knowledge of Microsoft Outlook preferred.
Valid Texas Driver’s License with good driving record preferred.

Responsibilities

Check guest in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Check guest out ensuring satisfactory stay at the hotel.
Be knowledgeable of all the services provided by the hotel to answer guest questions.
Assist with answering phones and distributing guest luggage.

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Awesome Employee Focused Culture with many Associate Events!
10 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs.
Free Lunch in our newly remodeled Associate Cafeteria.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!
Benchmark Hospitality hotel discounts.