Hotel Front Desk Agent

Commonwealth HotelsPanama City, FL
Onsite

About The Position

Join Our Team at the Hilton Garden Inn Panama City Beach! Hilton Garden Inn Panama City Beach is seeking a Hotel Evening Housekeeping Houseperson About Us: Located in the heart of Panama City's business district, the Hilton Garden Panama City Beach offers a vibrant and welcoming atmosphere for both guests and employees. We are committed to delivering exceptional service with our modern amenities, comfortable accommodation, and a friendly team dedicated to making every stay memorable. Just minutes from the beautiful beaches and local attractions, including St. Andrews State Park and Tyndall Air Force Base, our hotel is the perfect place to grow your career in hospitality. If you are passionate about creating outstanding guest experiences and thrive in a supportive, team-oriented environment, we would love to have you join us at Hilton Garden Panama City. Why This Role? Working as a Hotel Housekeeping Evening Houseperson at Hilton Garden Inn by Hilton Panama City offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to engaging guest experience.

Requirements

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction.
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
  • Excellent skills for engaging with guests and collaborating with team members seamlessly.

Responsibilities

  • Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.
  • Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.
  • Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.
  • Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.
  • Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.
  • Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.
  • Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.
  • Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.
  • Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.

Benefits

  • Comprehensive Benefits: Medical, Dental and Vision
  • Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts
  • Time Off: Vacation, Personal Days, and Holiday pay
  • Exclusive Discounts: Hotel, food, and beverage savings for personal travel
  • Professional Growth: Online training courses and Commonwealth University
  • Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
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