Hotel Front Desk Agent - Task Force

Boss Search Group•Atlanta, GA

1d•$17•Onsite

About The Position

This is a Task Force position that requires 100% travel. The role involves greeting guests, checking them in and out, managing reservations, handling payments, and possessing a thorough knowledge of hotel rates and procedures. The position offers a competitive hourly wage and covers all travel expenses, including lodging and two meals per day. Employees will reside in provided employee housing during their 3-month rotations, with a weekly rent deduction.

Requirements

One year Hotel Front Desk Agent experience
Opera, Lightspeed or Fosse PMS experience
Ability to Travel 100% of Time
Ability to live in employee housing

Responsibilities

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations.
Know and follow cancellation procedures and relocation procedures when necessary.