Hotel Food & Beverage Supervisor

O'Reilly Hospitality Management LLC • Frisco, CO

13h • Onsite

About The Position

The Hotel Food & Beverage Supervisor leads food and beverage staff and oversees operations across the restaurant, bar, room service, and banquet events at Cambria Hotel Copper Mountain. The supervisor supports high-quality guest service, smooth day-to-day operations, staff development, inventory and cost controls, and compliance with brand standards, safety guidelines, and company policies. This is an on-site position requiring regular, reliable in-person attendance. Scheduling flexibility is required to work nights, weekends, and holidays as business requires.

The role works closely with the Food & Beverage Manager, Executive Chef, Banquet Manager, Restaurant Manager, sales team, and other department leaders. It requires strong food and beverage operations knowledge, leadership and organizational skills, proficiency with Microsoft Word and Excel, and the ability to remain composed while addressing guest and team member needs. Physical demands include lifting, bending, carrying, standing, walking, and other activities; work is primarily indoors, with exposure to high heat and temperature variations.

Requirements

• High school diploma or equivalent required.
• At least 2 years of experience in the food and beverage industry.
• Strong knowledge of food and beverage operations, including banquet, bar, kitchen, and restaurant service.
• Proficiency with Microsoft Office, including Word and Excel.
• In-depth understanding of health and safety standards.
• Professional demeanor and neat, clean appearance.
• Strong leadership, management, organizational, and multitasking skills.
• Excellent problem-solving skills and composure under pressure.
• Outstanding verbal and written communication skills.
• Ability to motivate diverse personalities while maintaining tact and diplomacy.
• Ability to work nights, weekends, and holidays as business requires.
• Regular, reliable in-person attendance at the assigned property or event location.
• Ability to lift up to 50 pounds, bend and lift items weighing at least 40 pounds overhead for storage, transport food and utensils weighing up to 10 pounds, and occasionally lift more than 40 pounds.
• Ability to perform physical activities including stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, typing, talking, hearing, and repetitive motion.

Nice To Haves

• Degree or certification in hospitality management.
• Experience in hospitality, hotels, or large-scale event catering.
• Maintains a positive reputation within the community.

Responsibilities

• Supervise and lead servers, bartenders, banquet staff, and other food and beverage staff while modeling positive behavior and service standards.
• Train and coach team members to support high performance and guest service excellence.
• Oversee the restaurant, bar, room service, and banquet event operations.
• Create schedules, delegate duties, support smooth operations, and control labor costs within budget guidelines.
• Respond professionally to team member issues, including staff concerns and disciplinary actions.
• Collaborate with culinary and other departments to provide seamless service for banquets, meetings, and events.
• Partner with the Food & Beverage Manager on revenue-driving strategies, promotions, and menu adjustments.
• Promote a welcoming dining atmosphere and respond professionally to guest complaints and special requests.
• Monitor daily operations to ensure efficient service and timely completion of tasks.
• Track food and beverage supply levels, place orders as needed, and minimize waste.
• Assist with cost, labor, and waste control in daily operations.
• Participate in weekly and monthly inventory processes.
• Maintain working relationships with the Food & Beverage Manager, Executive Chef, Banquet Manager, Restaurant Manager, and other department leaders.
• Support the sales team by ensuring event food and beverage service meets guest expectations and hotel standards.
• Address special dietary requests in collaboration with the kitchen.
• Oversee setup and breakdown of event spaces.
• Ensure compliance with brand standards, health and safety guidelines, and OHM policies.
• Participate in required meetings and functions.
• Embrace O’Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety Culture.
• Perform other duties as assigned.

Benefits

• 401(k) and Roth 401(k) with company match; full-time and part-time team members are eligible.
• Health, dental, vision, and life insurance.
• Paid time off, including paid parental leave.
• Growth potential and career advancement.
• Hotel and restaurant travel perks and discounts.
• Earned wage access through DailyPay starting on day one.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED