Hotel Food & Beverage Manager - Elysee New York

Crescent Careers • New York, NY

1d • Onsite

About The Position

Elysée New York is seeking an experienced, highly visible Food & Beverage Manager to shape and lead service across Salon Sanssouci and the hotel's food and beverage operations. Reporting to the Director of Operations, this individual will serve as a cultural leader, gracious host, and ambassador of the Elysée New York experience, building a team and a service culture where every interaction is considered, personalized, and five-star. Salon Sanssouci operates to Leading Quality Assurance standards, and the Food & Beverage Manager is responsible for translating those standards into daily service behavior, team training, and measurable performance.

Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum five years of progressive food and beverage experience within an upscale, luxury, lifestyle hotel, private-club, or fine-dining environment.
• Minimum three years of management experience overseeing restaurant, lounge, bar, or hotel food and beverage operations. ideally within the New York City market.
• Demonstrated experience operating within a Leading Quality Assurance and/or Forbes Five-Star service standards environment is required.
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
• Experience opening, reopening, repositioning, or launching a hotel, restaurant, lounge, or new hospitality concept.
• Experience preparing teams for Leading Quality Assurance, Forbes, or comparable Five-Star quality assessments, or previous experience with The Leading Hotels of the World or a comparable luxury organization.
• Food Protection Manager and TIPS Certification, or the ability to obtain both within thirty days of hire, and experience with MICROS or a comparable point-of-sale system.

Nice To Haves

• Strong leadership presence and a genuine passion for luxury hospitality.
• The ability to lead confidently from the floor with strong emotional intelligence, discretion, and judgment.
• Thorough knowledge of food, wine, spirits, cocktails, and luxury beverage service, and a strong understanding of fine dining, lounge, and bar operations.
• Demonstrated knowledge of Leading Quality Assurance and/or Forbes standards, with the ability to translate luxury criteria into daily service, training, and coaching.
• Financial acumen, including budgeting, forecasting, labor management, and cost control, paired with strong problem-solving and service-recovery abilities.

Responsibilities

• Serve as a visible leader and gracious host across Salon Sanssouci and the hotel's food and beverage operations, with a strong floor presence during breakfast, afternoon service, evening cocktails, and peak periods.
• Bring the Salon Sanssouci concept and guest experience to life through personalized guest recognition, consistent presentation, and warm, residential-style hospitality that gives guests something to discover, protecting its atmosphere so service stays polished without becoming formal or transactional.
• Oversee the daily transition from morning to evening service, maintaining music, lighting, table presentation, and pacing throughout so guests always feel the ease to linger.
• Anticipate guest preferences, recognize returning guests, and resolve concerns with discretion, sound judgment, and ownership.
• Maintain standards of cleanliness and presentation, ensure compliance with food safety, sanitation, liquor, and health department requirements, and maintain opening, closing, and side-work procedures.
• Develop a team of hosts, servers, and bartenders who introduce guests to the house through genuine hospitality and story, and collaborate across Culinary, Front Office, Housekeeping, Engineering, and Security for a cohesive guest journey.
• Recruit, hire, train, coach, and develop food and beverage team members, and lead daily briefings on occupancy, VIP and returning guests, dietary needs, and service priorities.
• Set clear expectations for service standards, operating procedures, and Leading Quality Assurance criteria, translating them into observable, coachable behaviors, with ongoing feedback and professional development.
• Ensure the team knows the history, character stories, and house vocabulary of Elysée New York and Salon Sanssouci, and understands when and how to share them with guests.
• Assist the Director of Operations with budgeting, forecasting, and expense management, and monitor labor, food cost, and beverage cost.
• Review daily revenue, covers, and performance indicators, and identify responsible opportunities to grow revenue without compromising the guest experience.
• Manage purchasing, receiving, inventory, and par levels.
• Participate in required beverage and equipment inventories, and ensure compliance with cash-handling, point-of-sale, and financial-control procedures.
• Partner with hotel leadership on food and beverage promotions, seasonal experiences, and programming, and collaborate with Sales, Marketing, and Guest Relations on private gatherings, press events, and VIP experiences.
• Lead Salon Sanssouci in accordance with Leading Quality Assurance standards, translating Leading Quality Assurance and Forbes criteria into practical service behaviors, training materials, and daily briefings.
• Conduct regular service observations, departmental inspections, and audits, and lead corrective action when standards are not met, building a level of consistency guests can trust.
• Maintain accurate training and quality-assurance documentation, and support pre-opening, reopening, and repositioning initiatives as required.

Benefits

• Opportunity to help shape the re-emergence of a legendary New York hotel.
• Opportunity to build a new standard of intimate, personalized luxury hospitality.
• Opportunity to define Salon Sanssouci's identity and service culture from its earliest days.
• Platform toward future senior Food & Beverage, Director, or hotel leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager