Hotel Director
About The Position
We’re looking for experienced Hotel General Managers to lead the hotel operation onboard large, busy, mass-market cruise ships. Previous cruise ship Hotel Director/Hotel GM experience is very welcome, but it isn’t essential. We’re also particularly interested in speaking to successful land-based Hotel GMs who are ready to take their experience into a completely different operating environment. You should be comfortable leading and developing a large, highly diverse multinational team, managing multiple departments and keeping standards high in an extremely busy, fast-paced operation. Cruise ship life isn’t a normal hotel GM job. You’ll live and work onboard, travel extensively and spend long periods away from home. Typical rotations are approximately 4 months onboard followed by 2 months' vacation, so you must be able to spend around 8 months of the year at sea. Applications are welcome from suitably qualified candidates worldwide.
Requirements
- At least 3 years’ full-time GM experience managing a large, complex hospitality operation.
- Experience managing a large resort, a multi-property or cluster operation, a high-volume hotel, a large property with a recognised international hotel brand, or a large cruise ship hotel operation.
- Comfortable leading and developing a large, highly diverse multinational team.
- Comfortable managing multiple departments.
- Comfortable keeping standards high in an extremely busy, fast-paced operation.
- Must be able to spend around 8 months of the year at sea.
Nice To Haves
- Previous cruise ship Hotel Director/Hotel GM experience is very welcome.
- Successful land-based Hotel GMs who are ready to take their experience into a completely different operating environment.
Responsibilities
- Lead the hotel operation onboard large, busy, mass-market cruise ships.
- Manage a large, complex hospitality operation.
- Lead and develop a large, highly diverse multinational team.
- Manage multiple departments.
- Keep standards high in an extremely busy, fast-paced operation.
- Be hands-on, visible and operational.
- Be genuinely guest-centric.
- Be a strong people leader and developer.
- Be commercially and financially aware.
- Remain calm under pressure.
- Be flexible, pragmatic and solutions-focused.
- Work comfortably with different cultures, personalities and leadership styles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
