Hotel Bellman

BMI Hospitality Management • Seattle, WA

9d • Onsite

About The Position

The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Bellman. This role involves welcoming and assisting guests with their luggage, answering questions, resolving problems, and coordinating with other hotel departments to ensure guest satisfaction.

Requirements

• Must be able to stand for extended periods of time
• Must be able to lift and carry up to 50 pounds on a regular basis
• Must be able to bend, reach, kneel, twist and grip items on a regular basis

Responsibilities

• Welcome and escort guests to and from their rooms and assist with luggage
• Regularly assist with the labeling, handling and/or storing of guest luggage
• Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles
• Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction
• Handle all group baggage transfers and amenity deliveries
• Communicate with other hotel departments to maintain a high level of guest satisfaction

Benefits

• Medical
• dental
• vision offered after qualification period
• Employee discounts at IHG Hotels worldwide
• Commuter benefits offered
• 401k with match offered after qualification period
• Seattle Paid Safe Sick Leave
• Vacation time accrued based on hours worked
• Overtime pay for holidays worked – 10 holidays per year
• Free parking

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed