Hotel Bellman

BMI Hospitality ManagementSeattle, WA
Onsite

About The Position

The Holiday Inn Seattle Downtown - Lake Union is looking to hire a Bellman. This role involves welcoming and assisting guests with their luggage, answering questions, resolving problems, and coordinating with other hotel departments to ensure guest satisfaction.

Requirements

  • Must be able to stand for extended periods of time
  • Must be able to lift and carry up to 50 pounds on a regular basis
  • Must be able to bend, reach, kneel, twist and grip items on a regular basis

Responsibilities

  • Welcome and escort guests to and from their rooms and assist with luggage
  • Regularly assist with the labeling, handling and/or storing of guest luggage
  • Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles
  • Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction
  • Handle all group baggage transfers and amenity deliveries
  • Communicate with other hotel departments to maintain a high level of guest satisfaction

Benefits

  • Medical
  • dental
  • vision offered after qualification period
  • Employee discounts at IHG Hotels worldwide
  • Commuter benefits offered
  • 401k with match offered after qualification period
  • Seattle Paid Safe Sick Leave
  • Vacation time accrued based on hours worked
  • Overtime pay for holidays worked – 10 holidays per year
  • Free parking
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