Hotel Banquet Captain - Winter 26.27 Seasonal - Part Time

Alterra•Steamboat Springs, CO

1d•Onsite

About The Position

Our Mountain Banquets team needs a leader. Must have at least two (2) years of relevant food service experience or comparative education, math skills, and effectively communicate in English.

Requirements

Must have at least two years of relevant food service experience or a combination of education and experience from which comparable knowledge and skills are acquired
Basic administrative, math and supervisory skills and some previous supervisory experience preferred
Experience working with a variety of commercial food service equipment preferred
Must adhere to all safety policies
Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
Be a consistent role model for company’s Service Excellence standards
Must be able to lift up to 50 lbs.
Must communicate clearly in the English language
Must be a minimum 18 years of age
Must have a high school diploma or GED equivalent

Nice To Haves

Previous banquet experience preferred

Responsibilities

Delegate tasks and assign workstations for banquet staff
Ensure that all events are set up and executed according to the Banquet Event Order (BEO) and company standards
Provide training and guidance to new and existing banquet personnel
Hold pre-shift meetings to review event details, special requests, and service standards with the team
Oversee all aspects of food and beverage service, ensuring quality standards and timely delivery of all courses
Monitor service flow and make real-time adjustments as needed to ensure efficiency and exceptional service
Maintain a high level of cleanliness and organization in all banquet areas before, during, and after the event
Be aware of banquet supplies, equipment, and linens inventory. Inform Manager as needed.
Conduct post-event duties, including supervising breakdown, resetting of space, completing necessary reports including consumption tabs, sign in sheets and end of event recap
Ensure full compliance with all health, safety, uniform and hygiene regulations.
Plan, supervise, and coordinate the daily operations of assigned banquets
Consults with Banquet Manager or Executive Chef of such items as serving arrangements, additional employees, and equipment
Develops and implements hiring and training programs to ensure all positions are adequately staffed with trained personnel
Supervise and assist with all operations which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations as needed
Provide superior service to all customers (internal and external) at all times.
Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous efficient manner
Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass