Hot & Cold Technician
About The Position
As part of the Tech24 team and broader Tech24 network, the Hot & Cold Technicians plays a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism. At Tech24, our training and commitment to “do the right thing” allows us to truly take care of our customers — creating a superior service experience that includes honest, thorough communication and expert service. In everything from concession operations to national foodservice brands, our customers count on our knowledge, experience, and self-performing technicians to maintain and repair the commercial refrigeration, cooking, beverage and HVAC equipment that is essential to their business. Our dedication drives us to continually expand into new markets, bringing our convenient, full-service solutions to even more regions across the country.
Requirements
- 3+ years of commercial foodservice and/or refrigeration repair experience
- Valid drivers license with a clean driving record required
- Strong mechanical and electrical troubleshooting skills
- Ability to read and interpret technical manuals, wiring diagrams, and blueprints
- Strong problem-solving skills and ability to work independently
- Excellent communication and customer service skills
- Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
- Ability to climb ladders, work from heights, and crawl in tight quarters
- Own industry standard hand tools
- Willingness to participate in an on-call rotation as needed
Nice To Haves
- Experience working on commercial kitchen equipment is a plus
- EPA Universal certification preferred
Responsibilities
- Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
- Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
- Perform preventative maintenance to ensure safe efficient equipment operations
- Accurately document service calls, parts used, labor hours, and customer interactions in company system
- Clearly communicate repair status, recommendations, and timelines to customers
- Manage truck inventory to ensure proper parts and tools are stocked
- Respond to service calls in a timely and professional manner
- Represent the company with professionalism while delivering high-quality customer service
- Follow all safety regulations and company policies
- Participate in ongoing technical training and professional development opportunities
Benefits
- Weekly Pay
- Company vehicle, gas card, uniforms, and phone provided
- Generous paid time off
- Paid holidays
- Your birthday off
- Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Long-term disability and basic life insurance at no cost to you
- Comprehensive Training Opportunities
- 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
