Hostperson - Gymkhana - Aria

MGM Resorts International
•Onsite

About The Position

As a Hostperson at Gymkhana in Aria, you will welcome guests and help set the tone for their dining experience. You will greet guests courteously, promptly, and professionally, and maintain a clean, organized, and well-stocked environment. You will provide Food Servers, Bus Persons, and Food Service Runners with guest contact and table information to support smooth service. The role contributes to an Indian-cuisine dining experience featuring tandoor-grilled specialties, biryanis, and chaat-style sharing plates.

Requirements

  • Must be 18 years of age or older.
  • Must be able to work varied shifts, including weekends and holidays.

Nice To Haves

  • Two or more years of prior relevant experience as a restaurant Hostperson.
  • Prior experience with the OpenTable system.

Responsibilities

  • Communicate with Restaurant Reservations about special orders, cake orders, and other special requests, and convey this information to management.
  • Maintain knowledge of daily activities and in-house groups, daily house count, table, seat, and station numbers, table setups, room capacity, hours of operation, price range, and dress code.
  • Greet guests promptly as they enter the restaurant.
  • Answer phones, keep an accurate count of reservations, and manage the reservation book.
  • Ensure menus have the correct inserts and current information, and replace menus in poor condition.
  • Communicate guests’ needs to the kitchen and management, share guest reactions and comments with management, and assist management to support smooth operations and quality service.
  • Check on guests waiting to be seated and keep them informed that their tables are being prepared.
  • Maintain cleanliness, sanitation, and organization of assigned work areas.
  • Shut down the podium and forward phones to voice-loop at the end of the shift.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Access to company hotel, food and beverage, retail, and entertainment discounts, as well as discounts with company partners.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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