Hostess
About The Position
Welcome and acknowledge all members according to company standards. Communicate using clear and professional language, and answer telephones using appropriate etiquette. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure adherence to quality expectations and standards. Greet members and their guests and guide them through the dining rooms and provide any needed assistance. Place clean/current menu in front of member and pull out chairs, provide pillow if needed. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of members.
Requirements
- High school degree required
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
Responsibilities
- Welcome and acknowledge all members according to company standards.
- Communicate using clear and professional language, and answer telephones using appropriate etiquette.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure adherence to quality expectations and standards.
- Greet members and their guests and guide them through the dining rooms and provide any needed assistance.
- Place clean/current menu in front of member and pull out chairs, provide pillow if needed.
- Move and arrange tables, chairs, and settings and organize seating for groups with special needs.
- Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
- Check menus to ensure they are current, clean, plentiful, and wrinkle-free.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Monitor dining rooms for seating availability, service, safety, and well-being of members.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
