Hostess Chophouse PM

SWAN LAKE HOLDINGS LLC•Plymouth, IN

7d•Onsite

About The Position

The Hostess position at Chophouse PM is responsible for creating a welcoming atmosphere for guests, managing reservations and waitlists, controlling the flow of seating, providing initial customer service, and supporting the team. This role requires excellent communication and organizational skills, as well as the physical stamina to stand and walk for extended periods. A high school diploma or equivalent is preferred, and availability to work nights, weekends, and holidays is essential.

Requirements

Speak clearly and politely on the phone and in person.
Multitask in fast-paced, high-pressure environments.
Stand and walk for long hours during a full shift.
Willingness to work nights, weekends, and holidays.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Welcome every guest with a warm, friendly smile.
Escort people to their tables.
Hand out clean menus.
Take phone calls and schedule bookings.
Estimate honest wait times when the dining room is full.
Rotate seating between different server sections to keep workloads fair.
Track which tables are clean, dirty, or full.
Answer initial menu or dietary questions.
Handle guest complaints with calm professionalism.
Help out team members by bussing tables, running food, or tidying the front entrance.