Hostess
Amherst Automotive DBA Premier Toyota of Amherst•Amherst, OH
•Onsite
About The Position
The Hostess is the first point of contact most customer’s experience. This position is primarily responsible for telephone reception and caller redirection. Multiple functions will be cross trained for support as needed.
Requirements
- Proven record of success in customer service, telemarketing, administration, and/or office functions
- Respectful embrace of dynamic evolution to serve others transparently
- Impeccable character, organization, and attention to detail
- Positive first impression personalities with advanceable ambition
- Extensive sitting, climbing of stairs, data entry, multi-tasking, lifting (<25 lbs.), personal interaction
- Efficient use of software, technology, and telecommunications
Nice To Haves
- Recognitions of achievement
- Job experience
Responsibilities
- Support a culture of excellence serving customer and team member experiences
- Receiving inbound telephone inquiries
- Redirecting telephone callers to the most helpful destination
- Recording and providing “left messages” timely
- Packaging vehicle merchandising folders
- Sorting and filing administrative paperwork
- Greeting and directing customers upon arrival
- Obtain cafe requests by customers and maintain the cafe
- Execute problem resolution skills to realize excellence in all facets of the business
- Report progress, challenges, options, and solutions to assure outstanding results
Benefits
- Competitive hourly base
- benefits reward career success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
