Hostess

Caesars Entertainment•Westlake, LA

8d•Onsite

About The Position

The position is responsible for greeting restaurant patrons with a positive friendly attitude. Assures patrons are seated in a timely manner assuring that guest have a favorable dining experience. The position is responsible to the Restaurant Supervisor for successful performance of assigned duties.

Requirements

Ability to work shifts as scheduled.
Ability to use a cash register.
Ability to read and follow simple instructions.
Ability to use a telephone.
Knowledge of alcohol awareness and sanitation/health department regulations for safe handling of food.
Exceptional customer service
Professional communication
Reservation management
Attention to detail
Multitasking and organization
Conflict resolution
Teamwork and collaboration
Fine dining etiquette
Time management
Positive and welcoming attitude

Nice To Haves

High school diploma or GED equivalent preferred
One year restaurant experience preferred
Completes all company-required training within designated time frames.
Ability to obtain and hold a Louisiana Responsible Vendor's card.
Must be able to obtain and hold a Calcasieu Parish Bar card (leave if required)
Ability to obtain and hold any and all licenses, certifications, insurance coverage or any other indemnifications which may be required by the company for the successful completion of the duties associated with this position.

Responsibilities

Interact with all guests and team members to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
Answering phone, greeting customers, and keeping track of seat availability in restaurant.
Responsible for assisting with bussing and resetting tables.
Responsible for following all cashiering policy and procedures particularly with accuracy and safeguarding of funds, i.e. cash, comps, credit cards etc.
Responsible for cleaning host area, stairway, and entrances to restaurant. Clear tables, move tables and chairs, dust mopping, sweeping, wet mopping, vacuuming restaurant.
Assign wait staff to service patrons in their appropriate section.
Responsible for regular and punctual attendance for scheduled shifts.
Assist in ensuring the safety and security of all guests and employees.
Knowledge of all special events and promotional activities available to guest.
Other duties as assigned.
Assists wait staff as needed.