Bistro - Hostess/Cashier
About The Position
Operates a cash register, collects payments from guests, and greets and escorts guests to dining tables. Performs duties according to proper service etiquette and Company and departmental standards. Responds to customer requests or complaints, informs the supervisor on duty, and counts money and balances the bank with the cage. Completes and submits transaction reports and documentation. Answers phones, directs calls, and provides dining information. Provides service that reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition (S.T.A.R.). Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity. Provides guests with F&B outlets hours of operation and information related to casino/resort events. Provides room service. Performs miscellaneous duties as assigned.
Requirements
- Previous cash handling experience.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Operates a cash register.
- Collects cash, credit/debit, comps and room charge payments from guests.
- Greets and escorts guests to dining tables.
- Performs duties according to proper service etiquette and Company and departmental standards.
- Responds to customers’ special requests or complaints; informs the supervisor on duty.
- Counts money and balances bank with cage.
- Completes and submits transaction reports and documentation.
- Answers phones; directs calls and/or provides dining information upon request.
- Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
- Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
- Provides guests the F&B outlets hours of operation and information related to casino/resort events.
- Provides room service.
- Perform miscellaneous duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
