Host - Part Time

IHG • San Diego, CA

3d • Onsite

About The Position

Welcome guests to restaurant, seat them, and accept payment when they are done. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area. Bring your story, to inspire new ones.

Requirements

• Basic reading, writing and math skills
• 6 months cash handling experience or food service experience.
• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling
• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit, quantities, and variances.

Nice To Haves

• May process take-out orders
• May answer room service phone and process room service orders
• Practice up-selling techniques
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Responsibilities

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
• Maintain accurate waiting list as needed.
• Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed