Host - Market 253 (Full-Time)

Muckleshoot Casino Resort • Auburn, WA

3d • Onsite

About The Position

This is a full-time position at Market 253. The Host will exemplify Muckleshoot Casino Resort's values by demonstrating excellent guest service and professionalism. They will practice, support, and promote the mission, vision, and values of Muckleshoot Casino Resort. Responsibilities include greeting and seating guests, ensuring cleanliness and organization of work areas, reconciling bank and financial transactions, taking food orders, preparing and presenting food items, handling payment transactions, monitoring inventory, and providing excellent guest service. The role also involves creating and maintaining a positive work environment and performing other duties as assigned.

Requirements

• Ability to obtain a Class III B gaming license.
• Must have and maintain a valid WA State health card/food handler permit.
• Must have and maintain a Class 12 or 13 Mast Certification required
• Knowledge of health & safety standards, and safety regulations as required.
• Skilled in basic math by making correct changes and calculating daily receipts, per proper operating procedures.
• Ability to demonstrate excellent guest service skills.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
• Ability to follow specific instructions and handle stress under pressure.
• Read, write, and speak English fluently.
• Ability and willingness to maintain a clean, healthy, and safe working environment.
• Ability to work independently, with minimal supervision.

Nice To Haves

• 6 (six) months of restaurant server experience preferred.
• Entry-level training may be provided for candidates who demonstrate a passion for guest service; motivation to learn; and a professional demeanor.

Responsibilities

• Greet and seat guests.
• Ensure cleanliness/organization around the Host/Cashier work areas, always keeping items stocked & presentable.
• Clean menus & bus tables as needed.
• Reconcile Casino-issued bank, following all policies and procedures applicable.
• Reconcile daily ‘end of shift’ financial transactions.
• Take “to go” food orders and prepare and present food items to guests as needed.
• Ensure accurate handling of all payment transactions where applicable and handling of cash.
• Assist in maintaining and ensuring proper food quality with all “to-go” orders.
• Monitor inventory levels and notify supervisor on replenishment needs.
• Provide excellent guest service and ensure a positive guest experience.
• Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

Benefits

• Competitive salary of $17.13/hr.
• Discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage.
• Flexible Spending Account options for health care expenses.
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits and retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed