Food Runner - Market 253 (Part-Time)

Muckleshoot Casino Resort•Auburn, WA

3d•$17•Onsite

About The Position

The Food Runner is responsible for assembling food orders, delivering food from the kitchen to guests in a professional manner, and assisting food servers and bussers. This role also involves performing side-work, maintaining cleanliness of stations, and ensuring guest satisfaction through excellent service and appropriate service recovery gestures. The Food Runner must exemplify MCR's values, promote a positive work environment, and adhere to health and safety standards.

Requirements

Ability to obtain a Class III B gaming license.
A valid WA State Food Health Card/Food Handlers Permit required.
A valid WA State Class 12 Alcohol Permit or Class 13 Permit required.
Knowledge of health & safety standards, and safety regulations as required.
Ability to demonstrate a well-groomed presence and always maintain a professional appearance and attitude.
Ability to follow specific instructions, both oral and written.
Read, write, and speak English fluently.
Ability to provide excellent guest service.
Ability to work various shifts.

Nice To Haves

Food service experience preferred.
Customer service experience and/or training preferred.

Responsibilities

Assemble food orders at the expeditor station or assist Chef/Sous Chef with assembling food orders, ensuring orders are prepared according to the description on the servers’ ticket.
Prompt delivery of food from kitchen to guest in a professional manner and in accordance with service standards.
Assist food servers and bussers by clearing used dishes and refilling beverages.
Perform side-work, and any other opening or closing duties as required.
Ensure that wait staff stations and expediting areas are clean and maintained throughout shift.
Alert management of any service and/or safety issues.
Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
Communicate any additional requests from guests to the food server immediately.
Create, maintain, and facilitate a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
Other duties as assigned.