Host Keke's Oakleaf

RREMC Restaurants, LLC•Jacksonville, FL

About The Position

As a Front of House Specialist team member, the Host is the first point of contact for guests and helps create a warm, inviting dining experience. The role manages guest flow and supports efficient service by greeting guests, coordinating seating and waitlists, and helping guests transition to their tables. It also contributes to a clean, organized dining area and works with servers and other hosts to support smooth restaurant operations.

Responsibilities

Warmly greet guests upon arrival and greet guests entering the restaurant whenever possible.
Record guest names and party sizes, issue pagers when seating is unavailable, provide estimated wait times, and keep guests informed during their wait.
Page guests when their tables are ready, thank them for their patience, and inquire about the number of children in their party.
Escort guests to their tables with menus and silverware, accommodate seating requests when feasible, and tell guests their server’s name.
Thank departing guests and invite them to return.
Maintain cleanliness in the host area and other front-of-house areas, including floors, door glass, trash-can areas, and walkways.
Promptly remove used tableware, clear tables, take tableware to bus bins, and place items in designated washing areas.
Respond promptly and appropriately to guest requests and communicate needs to servers as necessary.
Collaborate with servers and fellow hosts to seat guests efficiently and optimize table utilization.
Assist servers with plate removal, especially during peak periods and for large parties.
Clean tabletops, chairs, and booths between seatings and check and clean floors as needed.
Be flexible and fill in where needed to support smooth and efficient operations, as directed by the restaurant manager or immediate supervisor.