Host Keke's Oakleaf

RREMC Restaurants•Jacksonville, FL

About The Position

As a Front of House Specialist team member, the Host is the first point of contact for guests and helps create a warm, inviting dining experience. The role manages guest flow, supports efficient service, and maintains a welcoming and clean front-of-house environment. The Host greets guests, manages waits and seating, assists with clearing tables and dishes, responds to guest requests, and works flexibly with the team to support smooth restaurant operations.

Responsibilities

Warmly greet guests upon arrival and welcome guests entering the restaurant whenever possible.
Record guest names and party sizes and issue pagers when immediate seating is unavailable.
Provide estimated wait times and keep waiting guests informed.
Page guests when tables are ready, thank them for their patience, and ask about the number of children in their party.
Escort guests to tables with menus and silverware.
Accommodate special seating requests when feasible while balancing customer flow across service sections.
Tell guests the name of their server upon seating.
Thank departing guests and invite them to return.
Maintain cleanliness in the host area, including floors and door glass.
Promptly remove used tableware as guests finish.
Clear tables, take tableware to bus bins, and place items in designated washing areas.
Respond promptly and appropriately to guest requests and communicate needs to servers as necessary.
Collaborate with servers and fellow hosts to support efficient seating and optimal table utilization.
Assist servers with plate removal, especially during peak periods and with large parties.
Keep front-of-house areas clean, including floors around trash cans and walkways.
Clean tabletops, chairs, and booths between seatings and check and clean floors as needed.
Fill in where needed, as directed by the restaurant manager or immediate supervisor, to support smooth and efficient operations.