Host - Category 10 Nashville

Ryman Hospitality Properties•Nashville, TN

11d

About The Position

As a Host at Category 10 in Nashville, you will be the first friendly face to welcome guests to the restaurant and live entertainment venue. You will greet guests, manage reservations and waitlists, guide guests around the venue, and escort them to their seats while creating a welcoming atmosphere and memorable guest experiences. The role also supports front-of-house service, venue cleanliness, responsible alcohol service, and the completion of opening, running, and closing duties. The position is based in restaurant, bar, and live music environments, including kitchen and customer areas, large crowds, and elevated noise levels. Employees receive free parking.

Requirements

High school diploma or equivalent.
Effective interpersonal and verbal communication skills.
Ability to prioritize multiple tasks efficiently and calmly.
Ability to work during peak business periods, including evenings, weekends, and holidays.
Ability to speak and hear to communicate with guests and use near and distance vision to operate the POS system.
Ability to stand and walk for extended periods, including on uneven surfaces and while carrying items; frequently climb stairs; regularly lift and carry up to 25 lbs.; and occasionally sit, kneel, bend, and reach.
Manual dexterity for tasks such as using a computer.

Nice To Haves

Experience in restaurant operations.

Responsibilities

Greet guests promptly, provide a sincere welcome, assist with venue directions, thank guests for visiting, invite them to return, and communicate feedback or concerns to management.
Manage guest flow, estimate and communicate wait times, and escort guests to appropriate venue areas.
Provide friendly guidance to guests, including information about upcoming events.
Maintain the waitlist and communicate logistics such as wait times, large parties, and special events to restaurant management.
Escort guests to tables, present menus, and allow guests to settle before leaving the table.
Maintain clean and orderly food-service environments during and after service, following applicable sanitation procedures in public and back-of-house areas.
Support front-of-house service by delivering food and beverages and pre-bussing tables as needed.
Ensure responsible alcohol service in accordance with local ordinances, training, and company policies.
Attend pre-shift meetings and complete assigned opening, running, and closing duties.
Follow company service basics, corporate policies, safety and security procedures, and brand SOPs; promptly report accidents, facility issues, or unsafe conditions to management.
Perform other duties as assigned.