Birdies Cafe & Bar Host

Omni Hotels & ResortsHouston, TX
Onsite

About The Position

Discover a luxurious oasis at the Omni Houston Hotel. Situated on impeccably manicured grounds, the Omni Houston features the finest in Houston accommodations with sensational views of Downtown Houston and the beautiful resort-style pool area. The Omni Houston Hotel is centrally located in the prestigious Uptown Post Oak/Galleria area and is just minutes from all the excitement that Houston, has to offer. The Omni Houston Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, the Omni Houston Hotel may be your perfect match.

Requirements

  • Be committed to providing exceptional customer service
  • Ability to multi-task
  • Must be able to stand for 8+ hour per day
  • Must be Food Handler and TABC certified

Nice To Haves

  • Flexible Scheduling to include nights, weekends, and holidays

Responsibilities

  • Answering phone correctly and politely
  • Takes reservations as needed and enter into Open Table correctly according to training guidelines
  • Greeting guests and seat guests
  • Keep host stand clean and organized
  • Control heavy volume at Restaurant entrance
  • Knowledge of hotel property
  • Inform the guest about daily features and menu items
  • Knowledge of Bobs concept and menu
  • Attend to and anticipate guest’s needs
  • Familiarization with menu and know how to properly take to go orders as needed
  • Follow server rotation, seating and informing servers with chits correctly
  • Inform manager of all potential issues or complaints immediately
  • Provide nightly guest tracking to manager prior to leaving
  • Complete other tasks as assigned by management.
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