Suffolk Punch SouthPark Host

THE DURBAN GROUP • Charlotte, IA

4d • $16 - $19 • Onsite

About The Position

Hosts are the first point of contact for guests and set the tone for the dining experience. The Host manages reservations, waitlists, and seating while maintaining a friendly, organized, and professional demeanor. The role provides exceptional hospitality from guest arrival through departure.

Requirements

• High school diploma or equivalent preferred.
• Excellent communication and customer service skills.
• Ability to manage reservations, waitlists, and seating assignments efficiently.
• Strong phone etiquette and ability to answer guest questions.
• Warm, professional, and welcoming demeanor.
• Ability to remain calm under pressure during peak periods.
• Flexible schedule, including evenings, weekends, and holidays.

Nice To Haves

• Prior restaurant or hospitality experience.

Responsibilities

• Greet and warmly welcome guests upon arrival.
• Manage reservations, waitlists, and table assignments efficiently.
• Communicate wait times and manage guest expectations.
• Answer phone calls, take reservations, and provide menu information.
• Assist servers and managers in maintaining guest flow and satisfaction.
• Keep entry and waiting areas clean and organized.
• Provide exceptional hospitality from arrival to departure.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED