Host - Katy

FISH CITY GRILL•Katy, TX

4d•Onsite

About The Position

The Host greets Customers with a personable, genuine, upbeat, and distinctive welcome; manages restaurant traffic and seating; and helps maintain a clean, welcoming atmosphere. The role provides a strong first and last impression, communicates with Customers and Team Members, and supports Busser, Server, and Bartender duties as needed. Hosts are expected to follow Company standards and applicable laws, maintain energy and professionalism throughout their shift, and complete assigned opening, ongoing, and closing sidework.

Requirements

Good reading, writing, mathematical, and communication skills.
Ability to interact professionally with Customers and Team Members.
Ability to handle multiple tasks in a fast-paced environment.
Good judgment and decision-making abilities.
Ability to spend 100% of working time standing, walking, and reaching.
Ability to push, pull, lift, and move objects, including carrying loads greater than 35 pounds frequently.
Ability to maintain balance while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces, and to climb or descend ladders, stairs, and ramps.
Ability to communicate clearly with Customers in the restaurant’s primary language.
Hearing sounds at normal speaking levels, with or without correction.
Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Nice To Haves

High school degree or GED preferred.

Responsibilities

Greet Customers warmly with a smile and eye contact, and open or hold doors for them.
Manage seating and restaurant traffic, monitor wait times, and guide Customers to appropriate tables at a comfortable pace.
Provide clean menus and explain Chalkboard specials; know menu details, drink specials, and accepted credit cards.
Communicate throughout the restaurant and provide service to Customers, accommodating needs such as senior citizens, large parties, and business meetings.
Maintain a clean, safe, sanitary, and secure environment.
Assist Bussers by clearing or wiping tables, Servers by refilling beverages, and Bartenders by handling carryout orders.
Complete assigned opening, ongoing, and closing sidework.
Notify a Manager of Customer complaints and remain calm when addressing situations.
Follow Company policies, procedures, operating standards, and applicable federal, state, and local laws.
Perform other tasks or duties as assigned by a Manager.