Host - Weekend Shifts

Pacific Catch•San Mateo, CA

About The Position

Pacific Catch is seeking Hosts who provide first-class service and hospitality to Guests. Team Members are expected to embrace and demonstrate the company’s Core Values, Hospitality Standards, and Team Member Standards in interactions with Guests and colleagues. The company describes its environment as fun and inclusive, where people feel cared for and valued, and emphasizes opportunities for personal and professional growth. This is a part-time, hourly, non-exempt position. Hours may vary from week to week, and schedules are not set or guaranteed. Weekend availability is required. Compensation is $18.60 per hour. The Host reports to the General Manager.

Requirements

  • Ability to provide top-notch hospitality in a fast-paced environment.
  • Positive attitude and ability to work well under pressure with all restaurant Team Members.
  • Ability to adapt, remain flexible, and manage a heavy workload.
  • Ability to prioritize and remember Guest requests.
  • Ability to embrace Pacific Catch’s Core Values, Hospitality Standards, and Team Member Standards.
  • Ability to operate a POS system and Open Table software.
  • Ability to accurately handle cash and financial transactions.
  • High school education required.
  • Must be able to stand and exert well-paced mobility for periods of up to five hours.
  • Must be able to reach, bend, stoop, and frequently lift up to 35 pounds.
  • Weekend availability is required.

Nice To Haves

  • Hospitality or other degrees are a plus.
  • Minimum one year of experience in the restaurant or customer service industry is preferred.

Responsibilities

  • Engage with Guests and invite them into the restaurant.
  • Seat Guests and introduce the menu.
  • Answer the phone and respond to Guest requests.
  • Provide hospitality in a fast-paced environment.
  • Operate the POS system and Open Table software.
  • Accurately handle cash and other financial transactions.
  • Work cooperatively with restaurant Team Members and uphold company standards.
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