FT Host - Founder's Club

AccorHotel•Seattle, WA

13h•$23•Onsite

About The Position

Join our iconic Founder's Club as a FT Host! You are an ambassador for the exceptional service and cocktail crafting that are hallmarks of our speakeasy experience. As a host, you will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming cocktail experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.

Requirements

Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team
Must hold valid authorization to work in the USA
Food Handlers Card and MAST permit required

Responsibilities

Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
Manage the reservation system, taking guest bookings and accurately recording details
Seat guests promptly and appropriately, considering special requests and preferences
Communicate with guests regarding wait times, menu information, and restaurant promotions
Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
Collaborate with the bar team to ensure smooth seating and efficient table turnover
Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
Adhere to all health and safety regulations and restaurant policies
Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Benefits

$23.28/hour + tips
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking/Commuting Discounts
Medical, Dental, and Vision insurance available to employees for zero cost.
Family and supplemental insurance also available.
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!