Host - Fulton

AccorHotel • Austin, TX

8h

About The Position

The Host at Fulton provides professional, friendly greetings and engaging service to guests. Reporting to the Venue Manager, the role includes assisting guests with food and beverage menu questions, understanding the Server’s tasks, shift-end reports, and the outlet’s POS system, and following outlet service standards and food safety and sanitation policies. The position also involves other duties as assigned.

This role is part of the Food & Beverage team at Fairmont Austin. The hotel describes its team as committed to working together, supporting one another, and providing the best guest experience.

Requirements

• Previous service experience is an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs while remaining calm and courteous at all times.

Nice To Haves

• Previous service experience.

Responsibilities

• Consistently offer a professional, friendly greeting and engaging service.
• Understand the Server’s tasks in the outlet.
• Understand shift-end reports in the outlet and the POS system.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Have knowledge of all menu items, garnishes, contents, and preparation methods.
• Follow outlet policies, procedures, and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k).
• Complimentary shift meal.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through Accor Academies.
• Educational assistance for further development.
• Opportunity to develop talent and grow within the property and across the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed