Miramar #25 Host

Flanigan's Enterprises•Miramar, FL

About The Position

The Host is the first and last point of contact for guests at Flanigan’s, setting the tone for their experience with a warm welcome and courteous farewell. The role helps guests get seated, manages seating flow and wait lists, answers inquiries, and maintains clean and organized guest areas.

Requirements

  • Able to reach, bend, and stoop frequently.
  • Able to lift up to 50 pounds.
  • Ability to speak, read, and write English.
  • Complete and pass the Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes.
  • Complete and pass the food safety certification program, in compliance with Flanigan’s and Florida statutes.

Responsibilities

  • Maintain a cheerful, courteous temperament and a neat, clean, professional image.
  • Greet guests and engage with them using Flanigan’s “Smile Talk.”
  • Escort guests to their tables in a timely manner.
  • Efficiently manage the wait list for seating.
  • Communicate guests’ questions or concerns to the manager on duty.
  • Keep the foyer, host station, and waiting area clean and free of debris; restock and clean menus.
  • Restock and maintain restroom cleanliness for guests.
  • Answer the telephone within four rings, answer guest questions, and/or direct guests to the appropriate staff member.
  • Conclude guests’ visits with Flanigan’s “Smile Talk.”
  • Perform shift changes, opening and closing duties, and assigned side work.

Benefits

  • Five-day work week.
  • Paid vacation: one week after one year, two weeks after two years, and three weeks after ten years.
  • Medical and dental insurance programs available.
  • 401(k) plan with immediate eligibility; must be 21 or older to enroll.
  • Shift meals at 50% off.
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