Sheraton Lobby Bar/Club - Host

Canadian Niagara Hotels Group • Niagara Falls, ON

8d • Onsite

About The Position

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.
Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

Requirements

• 1+ years’ experience in a luxury hotel environment
• Secondary School Graduate Diploma preferred
• Smart Serve certification
• Good knowledge of Sheraton brand
• Great understanding of our SPG loyalty program
• Must be comfortable with guest and be able to speak in professional manner
• Computer knowledge (Word, Excel, Light Speed)
• Knowledge of proper food handling and safety
• Have a warm personality able to connect with guest
• Able to multitask while maintaining cleanliness of lounge
• Able to lift 20lbs and meet physical demands
• Dedicated and have good attention to detail

Responsibilities

• Establish a good relationship with our loyal repeat members and acknowledge them upon return to our hotel
• Professional F&B setup for Breakfast or Afternoon Hors D’oeuvres
• Run daily reports
• Analyze notes in guest profiles and make sure that payment is allocated for packages with club access.

Benefits

• Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
• Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
• Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
• Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
• Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
• Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
• Dry Cleaning Services: Complimentary dry cleaning services for your business uniform attire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED